← All eleven
The Eleven · 07 of 11

Email
Earn the open.

Email is the channel you own: no algorithm sits between you and the people who asked to hear from you. We build the list, the newsletter and the automated sequences that keep working while you're busy.

01 — Why it matters

Why it matters.

Email reaches people who already raised their hand, costs little to send, and is easy to measure. A good welcome sequence alone can do more than months of posting.

It's also regulated. Consent, unsubscribe links and a physical mailing address are required, and sender authentication affects whether your messages reach the inbox at all.

02 — What’s involved

What’s involved.

01

Signup forms and list building

Clear signup points with consent and, where useful, a few preference questions.

02

Newsletter design and rhythm

A branded template and an editorial rhythm you can keep.

03

Automations

Welcome, follow-up, re-engagement and post-purchase sequences that run on their own.

04

Deliverability and compliance

Sender authentication (SPF, DKIM, DMARC), list hygiene and legal basics set up correctly.

03 — How we research it

How we figure it out.

  1. 1

    Audit your audience

    Who's on the list, how they got there, and how engaged they are, including contacts stuck in spreadsheets and inboxes.

  2. 2

    Map the moments

    The points in a customer's journey where a message genuinely helps: signup, inquiry, purchase, a quiet few months.

  3. 3

    Check the technical foundation

    Sender authentication, list cleaning and compliance review before anything is sent at scale.

  4. 4

    Test and read carefully

    Subject lines, send times and content types, judged by clicks, replies and conversions, since open rates are inflated by privacy features.

04 — What you get

What you walk away with.

Deliverables

  • Signup forms connected to your email platform
  • A branded email template
  • A welcome sequence
  • An editorial calendar
  • A monthly performance summary

A good fit when…

  • Your contacts live in spreadsheets and inboxes
  • You haven't emailed your list in a long time
  • Your newsletter feels like a chore

Ready to turn up email?

Get an estimate →